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Authenticity and Warranty

Authenticity and Warranty


AUTHENTICITY & WARRANTY

Watchfinder is an official South African online retailer of all of the brands featured on our site. Every Watchfinder timepiece is purchased from a registered watch distributor and authorised authentic (you won’t find any ‘grey’ models here), and carries a full South African warranty.

Each Watchfinder warranty is generated by the respective local supplier and will therefore differ from one brand to the next. As an online retailer, we do not handle repairs (for example, assessing faults or replacing batteries).

Contact details for authorised watch service centres within South Africa are available here.

In order for repairs to be considered to be under warranty, proof of purchase or the actual warranty card is required. A warranty is no longer valid if it is obvious that the watch has been tampered with, or repaired at a non-certified repair centre.